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Loved by 15K+ pet parents
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Free delivery on order over £40.00
Privacy Policy (UK)
Background
JP's Natural Pet Supplements Ltd understands that your privacy is important and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.jpholsiticnutrition.com (“Our Site”), and will only collect and use personal data in ways described here and in a manner that is consistent with our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site, and You will be required to read and accept this Privacy Policy when signing up for an Account (if applicable). If you disagree with this Privacy Policy, stop using Our Site immediately.
Definitions and Interpretation
In this Policy, the following terms shall have the following meanings:
|
“Account” |
means an account required to access and use certain areas and features of Our Site; |
|
“Cookie” |
This means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and use certain features. Details of the Cookies used by Our Site are set out below; |
|
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
|
“Personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means the Personal data you give Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); |
|
“We/Us/Our” |
This means JP's Natural Pet Supplements Ltd is a limited company registered in England under company number 13358576. Its registered address is The Old Police Station, 82 High Street, Golborne, Warrington, Cheshire WA3, and its main trading address is The Old Police Station, 82 High Street, Golborne, Warrington, Cheshire WA3 3DA. |
Information About Us
Our VAT number is 384 0487 78
Our Data Protection Officer or Nominated Employee responsible for Company data is Dr Paul Boland and can be contacted by email at sbtvet@aol.com, by telephone at 07961790249, or by post at The Old Police Station, 82 High Street, Golborne, Warrington, Cheshire WA3 3DA.
What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site, which may contain links to other websites. We cannot control how other websites collect, store, or use your data. We advise you to check the privacy policies of any such websites before providing any data to them.
Your Rights
As a data subject, you have the following rights under the GDPR, which this Policy and Our use of Personal data have been designed to uphold:
If you have any cause for complaint about our use of your Personal data, please contact us using the details provided in the Contact Us section below. We will do our best to solve the problem for you. If we cannot help, you also have the right to complain with the UK’s supervisory authority, the Information Commissioner’s Office.
For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
What Data Do We Collect?
Depending on your use of Our Site, we may collect some or all of the following personal and non-personal data (please also see our use of Cookies and similar technologies).
How Do We Use Your Data?
All personal data is processed and stored securely for no longer than is necessary in light of the reason(s) for which it was first collected. We will always comply with Our obligations and safeguard your rights under GDPR. For more details on security, see below.
Our use of your Personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your Personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, we may use your data for the following purposes:
With your permission or where permitted by law, we may also use your data for marketing purposes, including contacting you by email, telephone, or text message and posting information, news, and offers on our services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
Third parties whose content appears on Our Site may use third-party Cookies, as detailed below. For more information on controlling Cookies, see below. Please note that we do not control the activities of such third parties or the data they collect and use, and we advise you to check the privacy policies of any such third parties.
You have the right to withdraw your consent for us to use your personal data at any time and to request that we delete it.
We do not keep your personal data for any longer than necessary in light of the reason(s) for which it was first collected. Data will, therefore, be retained for the following periods: 6 months unless renewed.
How and Where Do We Store Your Data?
We only keep your personal data for as long as necessary to use it as described above or as long as we have your permission to keep it.
Your data will only be stored in the UK.
Do We Share Your Data?
We will not share any of your data with any third parties for any purpose.
In certain circumstances, we may be legally required to share certain data held by us, which may include your personal data, for example, where we are involved in legal proceedings, complying with legal obligations, a court order, or a governmental authority.
What Happens If Our Business Changes Hands?
From time to time, we may expand or reduce Our business, which may involve the sale or transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part, and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
If any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes. [When contacted, you will not, however, be given the choice to have your data deleted or withheld from the new owner or controller.]
How Can You Control Your Data?
In addition to your rights under the GDPR, set out above, when you submit personal data via Our Site, you may be given options to restrict our use of your data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt out of receiving emails from us, which you may do by unsubscribing using the links provided in our emails and at the point of providing your details).
You may also wish to sign up for one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you from receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receive.
Your Right to Withhold Information
You may access certain areas of Our Site without providing any data. However, to use all features and functions available on Our Site, you may be required to submit or allow the collection of certain data.
You may restrict Our use of Cookies. For more information, see Our Cookie Policy.
How Can You Access Your Data?
You have the right to request a copy of your personal data held by Us (where such data is held). We will provide any and all information in response to your request free of charge.] Please contact Us for more details at drpaul@jpsnaturalpetsupplements.com.
Our Use of Cookies
Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data are protected and respected at all times.
Using Our Site, you may also receive third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, or parties other than Us. Third-party Cookies are used on Our Site for tracking services. These cookies are not integral to the functioning of Our Site, and your use and experience of Our Site will not be impaired by your refusal to consent to them.
All Cookies used by and on Our Site are used by current Cookie Law.
Before Cookies are placed on your computer or device, you will be shown a pop-up requesting your consent to set those Cookies. By giving your consent to place cookies, we can provide you with the best possible experience and service. If you wish, you may deny consent to placing Cookies; however, certain features of Our Site may not function fully or as intended.
Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These cookies are shown in the table below. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
The following first party Cookies may be placed on your computer or device:
|
Name of Cookie |
Purpose |
Strictly Necessary |
|
ci_session |
This allows the site to remember who you are as you travel through the site |
Yes |
|
cookie_notice_ |
This lets us know whether you have accepted or declined the cookie policy. |
Yes |
Our Site uses analytics services provided by Google. Website analytics refers to tools used to collect and analyse anonymous usage information, enabling Us to understand better how Our Site is used. This, in turn, enables Us to improve Our Site and its products and services. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
The analytics service(s) used by Our Site use(s) the following Cookies:
|
Name of Cookie |
First/Third Party |
Provider |
Purpose |
|
__utma |
Third Party |
Google Analytics |
Used to distinguish users and sessions |
|
__utmb |
Third Party |
Google Analytics |
Used to distinguish users and sessions |
|
__utmc |
Third Party |
Google Analytics |
Used to distinguish users and sessions |
|
__utmt |
Third Party |
Google Analytics |
Used to distinguish users and sessions |
|
__utmz |
Third Party |
Google Analytics |
Used to distinguish users and sessions |
In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also allow you to choose whether you wish to disable all cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
You can choose to delete Cookies on your computer or device at any time, however, you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
It is recommended that you keep your internet browser and operating system up-to-date and consult the help and guidance provided by the developer of your internet browser and the manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
Children’s Privacy
Our Service does not address anyone under 18 (“Children”).
We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and know your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.
Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact us by email at drpaul@jpsnaturalpetsupplments.com, by telephone at 07961790249, or by post at The Old Police Station, 82 High Street, Golborne, Warrington, Cheshire WA3 3DA. Please ensure that your query is clear, particularly if it is a request for information about the data we hold about you.
Changes to Our Privacy Policy
We may change this Privacy Policy occasionally (for example, if the law changes). Any changes will be immediately posted on Our Site, and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. Please check this page regularly to keep up-to-date.
